Returns & Exchanges

At Luseta Beauty, we want you to be completely satisfied with your salon-quality hair care. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our customer support team with your order number and the specific items you wish to return to receive a Return Authorization.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all seals are intact to prevent damage during transit.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing